This Privacy Policy explains how ZIUZEA SRL collects, uses, shares, and protects personal data when you use our website and services.
Quick summary
- We collect the contact details you submit so we can respond to your request.
- We use one essential consent cookie and optional analytics only after opt-in.
- We do not sell personal data.
- Secure checkout is handled on our WooCommerce store domain under checkout-specific policies.
1. Who We Are
ZIUZEA SRL operates from the Republic of Moldova. If you access the Service from another country, your information may be processed in Moldova and in jurisdictions where our service providers operate.
2. Personal Data We Collect
Please do not send sensitive personal data (for example medical data, government IDs, or payment card details) through contact forms.
- Contact and inquiry data: name, email, phone (if provided), country, subject, and message content.
- Technical and usage data: IP address, device/browser details, viewed pages, and security logs.
- Cookie preference data stored in the nade_consent cookie.
- Optional analytics data when you explicitly enable analytics cookies.
3. How We Use Personal Data
- To respond to inquiries and provide requested information.
- To operate, maintain, and secure the Service.
- To improve site quality, performance, and user experience.
- To meet legal obligations and enforce our terms when necessary.
4. Legal Grounds for Processing
- Consent (for optional analytics and communications where required).
- Pre-contract or contract steps (for quotes, orders, and service discussions).
- Legitimate interests (security, fraud prevention, operational analytics, and improvement).
- Legal obligations under applicable law.
5. Cookies and Similar Technologies
We use cookies to keep the Service functional and remember your consent choices. Optional analytics is enabled only after your opt-in. Cookies Policy
6. Sharing and Third-Party Services
- Infrastructure and hosting providers needed to run the Service.
- Email delivery providers used for contact form routing and follow-up communication.
- Optional analytics providers when analytics consent is granted.
- Map and embedded-media providers that may receive technical request data from your browser.
- WooCommerce checkout systems for order/session/payment processing on the store domain.
7. International Transfers
Some processors may handle data outside Moldova. Where required, we apply safeguards designed to ensure an adequate level of protection for international transfers.
8. Retention
- Contact inquiries are typically retained up to 24 months, unless longer retention is required for legal or ongoing-service reasons.
- Security and operational logs are retained for periods proportional to security and reliability needs.
- Cookie consent preference (nade_consent) is generally retained up to 180 days unless changed or deleted.
9. Security
We use administrative, technical, and organizational security measures. No transmission or storage method is fully secure, so absolute security cannot be guaranteed.
10. Your Rights
- Access your personal data.
- Correct inaccurate data.
- Request deletion where legally applicable.
- Object to or restrict specific processing in applicable cases.
- Withdraw consent where processing depends on consent.
11. Policy Updates
We may update this policy periodically. Material updates are reflected by revising the "Last updated" date and, where appropriate, by additional notices on the Service.
12. Contact
For privacy questions or rights requests, contact us at info@ziuzea.com